Karen

Karen makes the call you’re avoiding.

Refunds, cancellations, complaints, holds. We dial. You don't.

first call's free. sign in to send Karen out — so she can email you when she's done. no card.

Tip: leave the voice interview on. Karen extracts more in 3 minutes of conversation than you’d ever type.

roleplay’s free, no sign-in. she’ll call you, you play the rep.

Recent wins

Three small receipts.

— I keep receipts.

9:41
Maya
iMessage
Today 11:42 AM
karen just got me $420 back from Spirit
in 18 minutes lol
WAIT WHAT. you didn't even have to talk to them??
i closed the tab. she emailed me when it was done.
okay i need karen.
iMessage
Sarah T. · Spirit Airlines · told her friend before she told anyone else
$420 back, 18 minutes
Account · Priya N.
BEFORE
$342.18
Statement · Mar 4 — Apr 3
Supply (kWh)$118.40
Delivery$96.20
Late fee$45.00
Estimated meter adj.$82.58
AFTER
$128.40
Adjusted · Apr 18
Supply (kWh)$95.20
Delivery$33.20
Late feewaived
Estimate adjustment−$214.00
saved $213
Priya N. · ConEd · meter re-read + late fee waived
saved $213/mo
9:41
Inbox
All Mailboxes
Search
  • Comcast Customer Care
    Confirmation: your bill has been adjusted to $94/mo
    Per your call today, your monthly rate has been updated. Confirmation #C-7714. New rate effective next billing cycle —
    11:42 AM
  • Karen
    your call wrapped — recording inside
    31 minutes, two transfers, same plan / same speed. Full transcript and audio attached for your records —
    11:41 AM
  • Chase Sapphire
    your annual fee has been waived
    We've credited $95 back to your account as a courtesy. No further action needed —
    Yesterday
  • Planet Fitness
    your membership has been cancelled
    Effective today. No further charges will be made to your card on file. Thank you for —
    Yesterday
  • Spirit Airlines
    Refund processed — $420.00
    Sorry for the trouble. Funds will appear on your original payment method in 5–7 business days —
    Tue
Marcus R. · Comcast · two transfers, one signature
$189 → $94/mo

Names changed. Dollar amounts didn't.

Hear her at work

The power is I simply won't go away.

A real call. Real voice. Not a script.

KAREN · DOT 14 CFR 250 · 0:10
That's not my opinion. That's the rule.
That's the shape of it.
I'm patient.
I don't get frustrated.
The power is
I simply won't go away.
And I anchor first
so they're always countering my number.

Reps don't argue with regulations they haven't read. They go check.

Three steps

None of them are yours.

You write a sentence. She works the phone. You read the email.

9:41
step one
Their number
1-800-airline
The situation
they cancelled my flight and offered a $50 voucher.
Optional: drop screenshots or evidence.
Make the call
You tell Karen what you want.
9:41
Live · 04:12attempt 1 / 10
Negotiating· calling Spirit Airlines
karenI'm asking what you're authorized to do today.
agent…one moment.
live audio · 30s behind
permanent link · karen.now/calls/…
Karen calls and handles it.
9:41
9:41
Tuesday, April 22
Karen
Refund processed. $420 back to your card.
now
Mail · Spirit
Refund confirmation.
1m
Messages
Maya: okay i need karen
3m
You get the win in your inbox.
Pricing

$9 a month. First Karen is free.

5 calls included. $5 each after. Hold time over 30 min: $0.10/min. Usually zero.

Nine dollars. Less than the wait time you’d burn. — Karen

karen labs · receipt
monthly
monthly subscription$9.00
5 calls includedfree
first call ✓on us
extra calls$5 ea.
hold over 30 min$0.10/min
total today$0.00
— K