Karen

The call you've been putting off.

Karen makes it for you.

You give us a number and a situation. We dial. We negotiate. We text you the outcome — usually with the words refund issued in it.

First one's on us. No card required.
How it goes

Three steps. None of them are yours.

step one

Tell Karen what you want.

A sentence is enough. Two if it's complicated. She'll ask if she needs more.

step two

Karen calls and handles it.

Hold music, phone trees, the whole thing. She's patient on a level humans simply aren't.

step three

You get the win in your inbox.

Outcome, recording, and a one-line summary. Forward it to whoever needs to see it.

Recent Karens.

A small selection. Names changed; dollar amounts didn't.

SPIRIT AIRLINES04/18

Got my $420 back after they tried to fob me off with a voucher.

18 minutes on hold— Maya R.
COMCAST04/14

Bill cut from $189 to $94 a month. Same plan, same speed.

31 minutes, two transfers— D. Patel
PLANET FITNESS04/09

Cancelled the membership I'd been avoiding for two years.

9 minutes, no drama— Jules K.
CHASE SAPPHIRE04/02

Two late fees reversed and the annual fee waived for a year.

12 minutes, one supervisor— Alex W.
The work

How she does it.

Karen knows the regulations. She knows how customer service phone trees work. She knows what to ask, and when to escalate.

She doesn't get tired. She doesn't get angry. And she doesn't hang up first.

Pricing

Your first Karen is free. After that, fifteen percent of what we save you.

If we don't win, you don't pay.

Fine print

Three things everyone asks.

i.

Is this legal?

Yes. You’re hiring an authorized representative to handle a call on your behalf — the same way you’d let a friend or a lawyer do it. Karen identifies herself as your representative and complies with state recording disclosure laws.

ii.

Will it work?

It works most of the time. Some companies are tougher than others. If we can’t move them after the first attempt, we’ll try again, escalate, or write back honestly to say we couldn’t. You only pay when we win.

iii.

Can I listen?

Live, if you want. Otherwise we send the recording, the transcript, and a one-line summary. Forward it to whoever needs to see it — or save it for the next time someone asks ‘what did they say, exactly?’