Karen

Karen makes the call you’re avoiding.

Refunds, cancellations, complaints, holds. We dial. You don't.

Prefer the web call flow?

Type the company number and the situation. Karen starts from that brief.

optional

First call's free. Sign in so Karen can keep the case file and email you when she's done. no card.

Tip: leave this off unless you'd rather talk than type. Karen will not call you unless you choose it.

roleplay’s free, no sign-in. she’ll call you, you play the rep.

Recent wins

Three small receipts.

— I keep receipts.

9:41
Maya
iMessage
Today 11:42 AM
karen just got me $420 back from Spirit
in 18 minutes lol
WAIT WHAT. you didn't even have to talk to them??
i closed the tab. she emailed me when it was done.
okay i need karen.
iMessage
Sarah T. · Spirit Airlines · told her friend before she told anyone else
$420 back, 18 minutes
Account · Priya N.
BEFORE
$342.18
Statement · Mar 4 — Apr 3
Supply (kWh)$118.40
Delivery$96.20
Late fee$45.00
Estimated meter adj.$82.58
AFTER
$128.40
Adjusted · Apr 18
Supply (kWh)$95.20
Delivery$33.20
Late feewaived
Estimate adjustment−$214.00
saved $213
Priya N. · ConEd · meter re-read + late fee waived
saved $213/mo
9:41
Inbox
All Mailboxes
Search
  • Comcast Customer Care
    Confirmation: your bill has been adjusted to $94/mo
    Per your call today, your monthly rate has been updated. Confirmation #C-7714. New rate effective next billing cycle —
    11:42 AM
  • Karen
    your call wrapped — recording inside
    31 minutes, two transfers, same plan / same speed. Full transcript and audio attached for your records —
    11:41 AM
  • Chase Sapphire
    your annual fee has been waived
    We've credited $95 back to your account as a courtesy. No further action needed —
    Yesterday
  • Planet Fitness
    your membership has been cancelled
    Effective today. No further charges will be made to your card on file. Thank you for —
    Yesterday
  • Spirit Airlines
    Refund processed — $420.00
    Sorry for the trouble. Funds will appear on your original payment method in 5–7 business days —
    Tue
Marcus R. · Comcast · two transfers, one signature
$189 → $94/mo

Names changed. Dollar amounts didn't.

Hear her at work

The power is I simply won't go away.

A real call. Real voice. Not a script.

KAREN · DOT 14 CFR 250 · 0:10
That's not my opinion. That's the rule.
That's the shape of it.
I'm patient.
I don't get frustrated.
The power is
I simply won't go away.
And I anchor first
so they're always countering my number.

Reps don't argue with regulations they haven't read. They go check.

Three steps

None of them are yours.

You write a sentence. She works the phone. You read the email.

9:41
step one
Company number
1-800-airline
The situation
they cancelled my flight and offered a $50 voucher.
Optional: drop screenshots or evidence.
Make the call
You tell Karen what you want.
9:41
Live · 04:12attempt 1 / 10
Negotiating· calling Spirit Airlines
karenI'm asking what you're authorized to do today.
agent…one moment.
live audio · 30s behind
permanent link · karen.now/calls/…
Karen calls and handles it.
9:41
9:41
Tuesday, April 22
Karen
Refund processed. $420 back to your card.
now
Mail · Spirit
Refund confirmation.
1m
Messages
Maya: okay i need karen
3m
You get the win in your inbox.
Pricing

$9 a month. First Karen is free.

5 calls included. $5 each after. Hold time over 30 min: $0.10/min. Usually zero.

Nine dollars. Less than the wait time you’d burn. — Karen

karen labs · receipt
monthly
monthly subscription$9.00
5 calls includedfree
first call ✓on us
extra calls$5 ea.
hold over 30 min$0.10/min
total today$0.00
— K